Wednesday, 29 November 2017

Right to Public Service Act (RTPS)

Government of Bihar in the process of bringing administrative reforms  have taken step forward by formulating Right To Public Service Act in order to make the government more transparent and responsive. This act has come into force from 15th August 2011.The act has been formulated for the people of Bihar especially remote and under developed areas to give them services with ease and satisfaction.

Salient Features of the Act
  • Notified services would be given at stipulated time.
  • Receipt would be provided.
  • There is a provision of 2 levels of appeal in case the services are not provided in stipulated time .

Some of the Services in this Act :

  • Caste/income/domicile certificate
  • Ration card
  • Pension scheme
  • Land related services
  • Driving license
  • Scholarship etc

Department & Services
■ General administration Department
■ Commercial Tax
■ Transport Department
■ Home Department
■ Social Welfare
■ Education Department
■ Food & Consumer Protection
■ Registration
■ Revenue & Land Reforms

■ RTPS Rules
■ RTPS Services with DPS & time limit
■ RTPS Act [Hindi|English]
■ RTPS Documentary [Hindi|English ]
■ Reference Material-Appeals & Review
   [ Hindi | English ]
■ Enforcement
■ Trainer's PPT
■ Check List



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